Frequently Asked Questions
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We accept all major Credit/Debit cards, postal orders, cheques and banker's drafts.
This is possible, and the interest remaining on your direct debit agreement should be reduced. Contact our Customer Service Team or click here to email to find out the outstanding balance and make an arrangement to pay.
It may be, depending on the circumstances. We would advise that you contact our Customer Services Team or click here to email as soon as possible so that your policy does not get cancelled.
Last year when your policy started you would have paid a deposit of 25%. This would have taken a proportion of your premium away from the outstanding balance that was to be paid over instalments. However this year so you don't have to pay a deposit we split the instalments up equally.
Cheques should be made payable to Sureterm Direct Ltd.