Frequently Asked Questions
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These policy wordings are for your use - feel free to take copy at any time. The hard copy is sent to you upon cover being placed. Also, feel free to fill out our Customer Satisfaction Survey. Each of the links below will open in a new window when clicked.
The majority of Insurers allow a designated period of cover free of charge within EU countries on a pleasure use basis. You should contact us before you depart to ensure that the countries you are travelling to are acceptable, you are within the amount of days allocated by your Insurer and whether there is a charge for the cover.
Many policies cover the policyholder while driving a car that belongs to someone else. However, cover is limited to Third Party Only, even if the customer has a comprehensive policy for their own car. Accidental damage to the borrowed car will not be covered by their insurance.
NOTE: A lot of Specialist Policies for Classic and Niche vehicles do not give this extension as the customer is getting a discount for limiting his mileage. This is because if he had the DOC (Driving Other Cars) extension, he could use someone else's vehicle and the mileage that he does would not be recorded.
NOTE: A lot of Specialist Policies for Classic and Niche vehicles do not give this extension as the customer is getting a discount for limiting his mileage. This is because if he had the DOC (Driving Other Cars) extension, he could use someone else's vehicle and the mileage that he does would not be recorded.
It will state on your insurance certificate if you are covered. It may also state this on your insurance schedule.
Once the insurance is in force unfortunately you cannot add this benefit to your policy. However if you display an interest in this at your renewal date we can try to include this in your quote.
Our policies cover you for £100,000 worth of legal expenses.
No, breakdown and personal accident cover must be taken out on, or prior to, the policies inception date
If you are comprehensively insured, windscreen cover is included under your policy subject to the policy excess. If the windscreen can be repaired you will not have to pay an excess.
If you are only covered third party, fire and theft windscreen cover is not covered under your policy.
If you are only covered third party, fire and theft windscreen cover is not covered under your policy.
If you have more than 5 years No Claims Bonus then you could protect it at the start of the policy. If the policy has already started you will not be able to protect it.
No, you cannot increase cover once the policy has started.