Sureterm Direct Customer Care

Help Us To Help You - Tell Us What's Good And Bad

We want to be the best of the best so complete the form below to tell us about your experiences and give us your feedback.

Please use this form if you feel that something has gone adrift, there is something you think we should be offering or if you have any ideas.

Your Details

Name *

Postcode *

Email Address

Your Experience

What was your experience regarding? *

Administration Claim Customer Service Household Policy Motorcycle Policy Renewal New Quotation Policy Amendment

Did you have problems contacting us? *

No Yes

Please rate your experience aspects below (1 = poor, 10 = excellent)

Staff Attitude *

1 2 3 4 5 6 7 8 9 10

Staff Knowledge *

1 2 3 4 5 6 7 8 9 10

Staff Helpfulness *

1 2 3 4 5 6 7 8 9 10

Satisfaction With Paper Work *

1 2 3 4 5 6 7 8 9 10

Overall Satisfaction *

1 2 3 4 5 6 7 8 9 10

Do you feel there were any areas of your experience that could have been improved? *

No Yes

Comments:

Please copy these letters into the textbox below:

 

We may use your details (first name and town/city) on our Testimonial section of our website or in other marketing activity. If you do not wish to be included in any marketing activity please tick here