Why Sureterm Direct Insurance
Some very good reasons:
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Sureterm Treats Customers Fairly (TCF). Click Here for more information.
As part of our ongoing Treating Customers Fairly strategy, including gap analysis, we regularly perform fresh analysis and allow a way for our customers to communicate easily to all people here in positions of responsibility. So if you feel that something has gone adrift, there is something you think we should be offering, or if you have any ideas please Click Here to let us know.
- Over 150 highly trained staff to support your insurance requirements.
- Over 100,000 valued policyholders growth since 1998! An amazingly high number of people renew each year; simply through excellent service at an extremely competitive price.
- Sureterm uses over 40 different Underwriters. So phoning Sureterm is the equivalent of phoning 40 direct insurers that you can think of in just one call.
- All costs are detailed up front before you take out any policy through Sureterm. No hidden fees to change mid term or cancel. You are told everything before you take cover.
- No hidden extra charges! If your policy includes Agreed Value you won't need to pay an extra fee. Why pay extra when the insurers supply it in the policy for free?
- Sureterm gives you 100% totally impartial advice. Due to the very fact that the employees and directors only work for Sureterm (which is an Independent Company and Nationwide operating Intermediary), and do not run or work at any other business, club or organisation, the advice given is totally impartial and has no other interest in mind but your own.
- Sureterm only deals directly with you, not through any other agent or intermediary. This means that you will always be treated as the valued customer you are. Not "someone else's problem", but a relationship between the guys and girls at Sureterm and you.
- ALL staff at Sureterm are Car Enthusiasts and not computer robots!
- They are all easy to deal with who are above all friendly and informative
- All of the staff are based in Huntingdon, just South of Peterborough on the A1
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All of the Sureterm staff you will speak to have passed through our Sureterm Training Academy. Its tough. They don’t get an easy life because our expectations are high. Those who are successful, know how to treat our customers. They are fair, knowledgeable, factual, open and honest. The training is almost regimental - Sureterm staff are dedicated to you, our customer. Unlike some of companies in our line of business - our office is not a playground for kids.
- So you know that you will talk to a human being after one button press on the phone after dialling 0800 999 2030, not having to spend 10 minutes listening to a pre-recorded nerd!
- Immediate Cover as soon as you want it
- Cover note sent immediately so it will be with you the next day.
- Sureterm are authorised and regulated by the Financial Services Authority.
- Call Sureterm today on 0800 999 2030 for a free quote or click here to learn more.

