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Important Notice to Customers:

From September 25th all Sureterm Direct policyholders will be migrated to our sister brand, Lancaster Insurance Services, who will continue to administer your policy for the duration of cover.

New Policies

If you would like a quotation for a new policy, please contact our colleagues at Lancaster Insurance by calling 01480 484826.

Changes to an existing policy

If you need to make a change to your existing motor insurance policy, please contact the customer service team on 01480 484806 between 08:30am and 19:30pm, Monday to Friday and 08:30am until 16:00pm on Saturday.


If you need to report a motor incident our claims team are available 24 hours a day on 01480 484802. Further details on how to contact us are available on our contact us page