Call our UK call centre

01480 220061

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Important Notice to Customers:

Following the change in  policy administration from Sureterm Direct to Lancaster Insurance Services, there have been some changes to the numbers you can call.

Although the existing Sureterm Direct numbers will continue to stay active for the next few months, we advise that you call Lancaster Insurance on:

Customer Services: 01480 484806

Renewals: 01480 484856

Sales (New Policies): 01480 484826

Claims: 01480 484802

Our teams are available to contact between 08:30am and 19:30pm, Monday to Friday and 08:30am until 16:00pm on Saturdays.

If you need to report a motor incident our claims team are available 24 hours a day on 01480 484802.