Following the change in policy administration from Sureterm Direct to Lancaster Insurance Services, there have been some changes to the numbers you can call.
Although the existing Sureterm Direct numbers will continue to stay active for the next few months, we advise that you call Lancaster Insurance on:
Customer Services: 01480 484806
Renewals: 01480 484856
Sales (New Policies): 01480 484826
Claims: 01480 484802
Our teams are available to contact between 08:30am and 19:30pm, Monday to Friday and 08:30am until 16:00pm on Saturdays.
If you need to report a motor incident our claims team are available 24 hours a day on 01480 484802.
© Sureterm Direct2023. All rights reserved
Sureterm Direct is a trading name of Insurance Factory Limited. Insurance Factory Limited is authorised and regulated by the Financial Conduct Authority (No. 306164). Registered in England and Wales number 02982445. Registered office Markerstudy House, 45 Westerham Road, Sevenoaks, Kent TN13 2QB.
Insurance Factory is part of the Markerstudy Group of Companies.
© Sureterm Direct2023. All rights reserved
Sureterm Direct is a trading name of Insurance Factory Limited. Insurance Factory Limited is authorised and regulated by the Financial Conduct Authority (No. 306164). Registered in England and Wales number 02982445. Registered office Markerstudy House, 45 Westerham Road, Sevenoaks, Kent TN13 2QB.
Insurance Factory is part of the Markerstudy Group of Companies.
